Frequently Asked Questions

Oga Tourist offers a diverse range of travel experiences, including curated group tours, engaging social events and activities, and fully customized travel packages. Our destinations span across Africa, Europe, and North America, focusing on cultural immersion, adventure, and relaxation.

You can book a tour or trip directly through our website. Simply navigate to the "Tours," "Events," or "Group Trips" pages, select your desired experience, choose your dates and number of persons, and proceed to payment. For customized packages, you can use our "Plan a Trip" form in your user dashboard.

We accept payments via PayPal for international transactions and Paystack for local (Nigeria-based) payments. We also support multiple currencies, allowing you to view and pay in USD, CAD, Naira, or Pounds.

Yes, absolutely. We do not store your full payment card details on our servers. All transactions are processed securely through reputable third-party payment gateways (PayPal and Paystack) which use advanced encryption and security protocols.

Our cancellation and refund policies vary depending on the specific tour, event, or package. Detailed policies are provided on each booking page and in your booking confirmation. We recommend reviewing these carefully before making a reservation.

Unless explicitly stated, flights are generally not included in the base tour price. However, many of our group trips and tours offer optional flight add-ons (round-trip or one-way) with clear pricing displayed during the booking process.

Visa requirements depend on your nationality and the destination country. We recommend checking the visa requirements for your specific trip well in advance. We also offer visa processing assistance as an optional add-on for many of our packages.

Group sizes vary depending on the tour type. Our small group tours typically range from 8-15 participants, while larger group trips for events might accommodate more. We aim to keep groups manageable for a personalized experience.